When Should I Call My Insurance Company?

Are you a body corporate manager who has identified a series of issues that require immediate attention? A homeowner who has experienced water damage and in need of serious help!  “Should you call your insurance company?” the answer is almost certainly YES.

It might be tempting to undergo a ‘quick fix’ by employing a local tradesperson to patch the issue to save time and money. While this may save you time and money in the short term, it could land you in real trouble if revealed that the issue was far more serious than you first thought. A cheap fix that’s followed up with an attempted insurance claim, could potentially put you in breach of your policy, meaning your insurer will not be interested in following through with a claim.

It’s important to call your insurance company after an accident, identification of a fault or some damage occurs. Here are the steps you need to take.

1. Identify the problem and take precautionary steps

If there is a hazard identified in your building or dwelling, you need to ensure that safety is paramount. The area should be cordoned off and all people kept well away from the site. The last thing you want to do is risk injury – for ethical and liability reasons.

2. Contact your insurer

Call your insurance company as soon as possible once the risk or damage has been identified. They will be able to talk you through the claims and repair process, and you will be able to get a ballpark figure of the costs. These may change during the insurance repair process once the true extent of the damage is assessed.

As a building or strata owner or body corporate manager, it’s your role to make sure the insurance company is well aware of the extent of the damage or of the defects that need to be repaired.

3. Get the problem fixed

Your insurer will work with a loss adjustor to determine the best repairer for your individual situation.

Using My Repairbuild means that all repairs and fixes will be done ‘in-house’ via a team that boasts decades of experience within the insurance repair industry. Each and every member of the My Repairbuild team is an expert in their field and perfectly positioned to provide the absolute best fix to your problem – be it big or small.

Contact My Repairbuild after you talk to your insurance company.

Get in touch via our contact page or call us on 3290 2900 today to talk about how we can work together to get the best solution possible for your insurance repairs.